Equipment and maintenance knowledge is often scattered across manuals, procedures, and experienced employees. The Maintenance Agent makes that knowledge easier to access at scale. Frontline employees simply text their questions, and AI finds relevant information in approved operational materials.
When equipment issues arise, employees can ask questions in their own words instead of searching through documents or tracking down the right person. Operations managers spend less time answering repeat questions and more time focused on work that requires their expertise.
Document expertise in training guides or operational manuals. Authorized employees can then access that knowledge by text across shifts and locations.
See what frontline employees are asking and where information may be missing, giving your team a clearer view of where operational resources need to be updated or expanded.
Employees simply text their company’s Yourco number. No company email, mobile app download, or separate AI interface required.
The Maintenance Agent is one of Yourco’s Frontline Agents, bringing AI into everyday frontline work. Employees get easier access to approved operational knowledge, while organizations gain a more scalable way to make critical information available across the workforce.
Remove repetitive manual work from call-offs. The Agent understands when an employee reports an absence, follows up for missing information, confirms absences, notifies supervisors, and records interactions through a consistent two-way SMS workflow.
Reduce recurring benefits questions for HR. AI understands frontline employees’ benefits questions and answers them by text using approved company materials, giving HR more time for work that requires their expertise.
We've tried different communication platforms over the years, but Yourco is the only one that truly worked for our frontline workforce! Our technicians don't sit in front of computers and text messaging is already how they communicate. With Yourco, we can reach every employee while giving HR the visibility, security, and auditability we need.
Yourco has helped to change the way we communicate at McCarthy Auto Group. We have nearly 700 employees and 80% are non-desk based, communication is a challenge. Yourco provides a quick easy way to reach everyone within our organization and a secure way for employees to reach HR and leadership without a computer.
Yourco has been huge for us, especially during the weather crisis. It is such a fast and easy way to communicate with everyone. We were able to keep our employees safe and make sure everyone was notified of updates in a timely manner. It could not have been built any easier for the end user.
