The Benefits Agent uses AI to answer routine benefits questions based on employer-approved materials. Frontline employees simply text their questions.
HR spends less time handling recurring benefits questions and more time on work that requires their expertise and creates greater value for the organization.
Spend less time repeatedly finding and delivering benefits information, creating more capacity for work that requires HR expertise.
Employees ask routine benefits questions by text. AI understands the question and identifies relevant information from employer-approved benefits materials.
Make approved information about health insurance, dental, vision, retirement, leave and other benefits easier for frontline employees to access.
Employees simply text their company’s Yourco number. No company email, app download, or separate AI interface required.
The Benefits Agent is one of Yourco’s Frontline Agents, using AI to help employees with routine questions and information needs across health insurance, dental, vision, retirement, leave, and other benefits, while keeping the experience as simple as sending a text. It is built around a specific frontline problem, giving enterprises a way to put AI to work through SMS without asking frontline employees to adopt a mobile app.
Remove repetitive manual work from call-offs. The Agent understands when an employee reports an absence, follows up for missing information, confirms absences, notifies supervisors, and records interactions through a consistent two-way SMS workflow.
Make operational information easier to access. Frontline employees simply text their equipment and maintenance questions. The Maintenance Agent uses AI to find relevant information in approved operational materials and maintenance manuals.
We've tried different communication platforms over the years, but Yourco is the only one that truly worked for our frontline workforce! Our technicians don't sit in front of computers and text messaging is already how they communicate. With Yourco, we can reach every employee while giving HR the visibility, security, and auditability we need.
Yourco has helped to change the way we communicate at McCarthy Auto Group. We have nearly 700 employees and 80% are non-desk based, communication is a challenge. Yourco provides a quick easy way to reach everyone within our organization and a secure way for employees to reach HR and leadership without a computer.
Yourco has been huge for us, especially during the weather crisis. It is such a fast and easy way to communicate with everyone. We were able to keep our employees safe and make sure everyone was notified of updates in a timely manner. It could not have been built any easier for the end user.
